Before You Activate, Here's What to Know.

New module activations pause until the invoice is resolved. Any move already underway keeps full access — a billing issue on our end never disrupts a client mid-move.

No. Activation opens access immediately, usage accrues through the month, and everything rolls into one invoice at month's end. See the Pricing page for a worked example.

Yes. Modules are activated per move and per organization — there's no annual contract locking you into a module you've decided isn't a fit.

The dashboard is built to be usable without a manual — activate a module, review the auto-generated briefing, done. Crew-facing views are deliberately lighter than coordinator views for exactly this reason.

No — it sits alongside what you already use. Wayfinder owns move data, client verification, and the modules themselves; it isn't trying to replace your dispatch or accounting software.

That's the normal way to start. Most companies activate one module, see how it fits their operation, and add others when it makes sense — nothing requires adopting all seven at once.

They share the same client identity and move record so your client never re-enters information — but role-based visibility still applies. See the Data & Trust page for the full breakdown of who sees what.

No. Crew views are restricted to what's relevant to the physical job — access notes, special item handling — never budget or relationship information. That separation is enforced by the system, not left to individual discretion.

Your client relationship and business data are yours. We're the infrastructure the suite runs on, not a party that resells or repurposes your client information.

Since there's no integration project or system overhaul required, most companies are able to activate their first module and invite their first client within days, not months.

Reach out directly — we'd rather answer it plainly than have you guess.